J S Gilbert’s twitter stream

• @searscares @Sears I had 16 of your people tell me "sorry for the inconvenience" over 60 times today. My fridge has been out for a week. 52 minutes ago
• @searscares @Sears my confirmed appt before 2 today is now after 5. 2nd time now. No compensation offered. I'll be tweeting often! 54 minutes ago
• #searscares is an oxymoron. My confirmed appt today before 2, after 16 phone calls has them coming at 5 or later. This happened Wed. too. 55 minutes ago
• #Sears is tweeting back now after my complaint tweets. This isn't damage control, good service is. #Sears are bad for business. 1 hour ago
• @searscares @Sears I have to wait til 5 for a 10 - 2 repair, on top of them coming at 4 the other day for a 8 - noon window. #Sears is bad 1 hour ago